Cernio
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Acceptable Use Policy

Service: Cernio (getcernio.com, app.getcernio.com) Operated by: GADULABS YAZILIM LİMİTED ŞİRKETİ (a Turkish limited liability company), Mustafa Kemal Paşa Mah. Yalova-Bursa Yolu Cad. A Blok 1. Kademe No: 123/1 İç Kapı No: 10, Merkez / YALOVA, Türkiye; trade registry no. 14632; MERSIS no. 0388200542700001; KEP address gadulabsyazilim@hs01.kep.tr; tax office Yalova, tax ID 3882005427. Effective date: 20 October 2026 Contact: legal@getcernio.com · abuse reports: security@getcernio.com

1. What this policy is

This Acceptable Use Policy (the "Policy") is part of the Terms of Service. It tells you what you may and may not do with Cernio and with the information Cernio gives you. If this Policy and the Terms differ, the Terms govern, except that the prohibitions in Section 3 below always apply.

Cernio is a research tool. It helps you find companies that may buy your product and the people at those companies who decide. It does not send messages for you, and it does not sell contact lists.

2. What you may do

You may use Cernio, for a commercial, professional or planned-business purpose, to:

  • describe your product and a target market and receive a ranked list of candidate companies;
  • read the reason each company was proposed;
  • check the source link on a discovered contact’s detail screen;
  • request decision-maker contact information at a company you are evaluating;
  • keep the companies, contacts, notes and follow-up tasks you create in your own workspace;
  • draft a first-contact email inside Cernio and send it yourself, from your own mailbox;
  • export your own workspace data in the formats the product offers.

3. What you may not do

You agree that you will not, and will not allow anyone using your account to:

3.1 Unlawful or harmful contact

(a) use contact data obtained through Cernio for unlawful, harassing, deceptive or bulk-unsolicited communications;

(b) send commercial electronic messages to a person surfaced by Cernio without the consent or other lawful basis that the law applying to you requires. For recipients in Türkiye this includes the commercial-electronic-message rules of Law No. 6563 and the İYS system; for recipients in the EU/EEA this includes the GDPR and national e-privacy rules. You, not Cernio, are the controller of the outreach you perform (Terms Section 9.3; Privacy Policy Section 5.3);

(c) use the Service to locate, profile or contact a private individual outside a business context, or to infer sensitive characteristics about any person.

3.2 Misuse of the output

(d) resell, redistribute or publish raw Cernio output (company lists, contact records, scores, rationales) as a standalone data product, or expose it outside your organisation except to a service provider acting for you;

(e) use the Service or its output to build, train or improve a competing product, a competing model or a competing dataset;

(f) present an AI-generated rationale, score or contact detail as a verified fact to a third party without your own verification (Terms Section 4.3).

3.3 Technical misuse

(g) circumvent usage limits, rate limits, usage accounting or access controls, including by creating multiple accounts or organisations to obtain additional free usage;

(h) reverse engineer, decompile or attempt to derive the source code of the Service, or scrape the Service with automated tools, except to the extent mandatory law permits;

(i) upload malicious code, probe or test the Service for vulnerabilities without written permission from security@getcernio.com, or interfere with the integrity or performance of the Service;

(j) attempt prompt-injection or any other manipulation of the underlying AI models to make them produce prohibited output, reveal system instructions, or act against another customer.

3.4 Account misuse

(k) share login credentials, let a person outside your organisation use your seat, or impersonate another person or company;

(l) use an invitation code that was not issued to you (Terms Section 3.4).

4. What Cernio itself does not do

So that the limits above are clear, Cernio:

  • does not send, schedule or automate any message to a discovered contact; the email draft feature returns text to you and has no send path;
  • does not offer bulk messaging, sequences or mail-merge;
  • does not store or infer sensitive personal data (health, religion, political opinion, biometric data and the like) about any person;
  • does not resell proprietary third-party contact databases; results come from publicly available web sources processed by AI and search providers and from the shared company-identity catalogue described in Privacy Policy Section 5.2a and the shared contact pool described in Privacy Policy Section 5.2b, including customer-entered names, business emails and business phones (Terms Section 4.2).

5. How we enforce this Policy

5.1. We may investigate suspected violations. Investigation may include reading activity logs for the account concerned (Privacy Policy Section 12).

5.2. We may warn you, limit features, suspend or terminate the account (Terms Sections 8 and 15.2). Where the violation is a clear abuse of third parties' data, we may suspend first and explain after.

5.3. Service usage already applied to operations is not refunded because of a suspension for violation of this Policy. The Cancellation and Refund Policy governs refunds.

5.4. We may remove or suppress company identity data from the shared catalogue at the request of the company concerned, and remove or suppress a person's record from the shared contact pool at that person's request (Privacy Policy Section 5.2b). For records in a customer workspace, we refer the request to the customer and, unless legally required to act, remove or suppress records on the customer's instructions (Privacy Policy Section 5.4; Data Processing Agreement (DPA), Section 7). The person concerned may also contact the customer directly. Such a removal is not a defect of the Service.

6. Reporting abuse

If you believe a Cernio customer is misusing the Service or data about you, write to security@getcernio.com (abuse) or privacy@getcernio.com (your personal data). A real person reads these mailboxes.

7. Changes

We may update this Policy as the Service changes. Material changes are notified as described in the Terms (Section 16). The effective date above shows the current version.

This Policy is part of the Cernio Terms of Service. GaduLabs Yazılım Limited Şirketi — legal@getcernio.com.